The level of mistrust among online retailers in the way they handle personal information from their customers is at an all time high. This has cost merchants...
Tag - Privacy
Artificial intelligence is the next big innovation in CRM. It will be a personal assistant for customers that helps agents manage difficult tasks to meet their...
Just three years ago, when I first wrote this article, it was a tech trends article I wrote a headline for TechNewsWorld that asked an insightful question...
